Rental Management Services Overview

Please note that our services are provided with no annual contracts or hidden fees. We feel confident that we can provide you with the service you expect time and time again; you'll continue our working relationship because it benefits you, not because your hands are tied.

Rental Management

We handle all of the day-to-day requirements of property ownership, including:

• All tenant communications and correspondence
• Coordination of maintenance issues
• A streamlined tenant move-out process, which includes managing cleaning, painting, and other services related to readying a unit for tenant placement
• Twenty-four hour property support, staffed by live agents
• Detailed property inspections

We also handle the financial end of owning a property, including:

• Collection of monthly rent from tenants
• Monthly and year-end financial statements
• Treatment of delinquent tenants
• Process all rent-related communications to tenants, including rent increases, past-due fees and 5-Day notices
• Full coordination of eviction processes
• Managing security deposits, as regulated by law

Our Account Management system provides our rental owners with a level of control and insight that is unavailable elsewhere, including:

• Access to property and financial information 24/7
• Real-time reports including rents received and draws
• Submit questions and service requests directly to your manager
• Review outstanding charges and make payments
• Monitor and track all rental income transfers from FSO Real Estate to your bank account

Tenant Placement Services

We utilize our varied resources, skills, and advertising methods to quickly fill our rentals with desirable tenants. Our tenant placement service includes the following:

• Multi-page property review on our high-traffic website
• Aggressive multi-channel advertisement of vacant units
• Scheduling and showing vacant units to prospective tenants
• Background and credit checks of the tenants, outlined in a comprehensive report for the owner
• Ownership of the lease signing process, including collection of a security deposit, turning over keys, and providing a welcome packet to new tenants
• A move-in inspection, which includes digital photos of the unit
• We navigate all Section 8 (CHAC) requirements at no additional cost

Additional Services

We can offer you the best of the industry professionals at below-industry pricing. Some of our additional services include:

• Move In / Move Out cleaning
• Carpet replacement & cleaning
• Interior & exterior painting
• Locksmith
• Pest control
• Handyman services
• Yard maintenance and snow removal
• Construction services

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